Privacy Policy

1. What Information We Collect

 

We collect two types of information:

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a) Information You Provide Directly

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This includes information you give us when you:

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• Fill out a contact form

• Book a consultation

• Subscribe to our newsletter

• Engage in a working relationship with us

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Examples of this may include:

• Your name

• Email address

• Phone number

• Business information

• Any other personal info you voluntarily share

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b) Information We Collect Automatically

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Like most websites, we collect limited information about your device and browsing behavior, such as:

• IP address

• Browser type

• Referring/exit pages

• Time spent on the site

• General location data (country or city level)

 

We may use cookies or similar tracking tools to improve your experience on our site.

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2. How We Use Your Information

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We use the information we collect to:

• Provide and improve our services

• Respond to your inquiries

• Schedule consultations or projects

• Communicate with you (updates, offers, content)

• Analyze website performance and improve usability

• Meet legal and contractual obligations

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We will never sell your personal information. Ever.

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3. How We Share Your Information

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We may share your information with:

• Trusted third-party service providers (e.g., scheduling, email, CRM tools) who help us operate our business

• Legal or regulatory bodies when required by law

• Our team members and contractors working on your project (on a need-to-know basis)

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All third parties are required to respect your data and only use it to provide services for OpsNinja.

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4. Data Storage and Security

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We store your data securely using reputable platforms and take reasonable steps to protect it from loss, misuse, or unauthorized access. However, no digital system is 100% secure, so we encourage you to protect your information and contact us if you notice any suspicious activity.

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5. Your Rights and Choices

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You have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Ask us to delete your data (unless required for legal or contractual reasons)

• Unsubscribe from communications at any time

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To exercise your rights, email us at destiny@opsninja.ca

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6. Third-Party Links

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Our website may include links to third-party websites. We’re not responsible for their content or privacy practices. Always review their policies before sharing your data.

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7. Changes to This Policy

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We may update this Privacy Policy occasionally to reflect changes in our business or legal requirements. If we make significant changes, we’ll notify you via the website or email. The date at the top will always reflect the most recent version.

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8. Contact Us

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Got questions? Want to review your data? Just need to say hi?

Reach out anytime:
📧 Email: Inquiry@opsninja.ca